{"id":13,"date":"2019-11-21T16:54:29","date_gmt":"2019-11-21T16:54:29","guid":{"rendered":"http:\/\/broadleazeconsulting.com\/?page_id=13"},"modified":"2021-02-17T15:13:28","modified_gmt":"2021-02-17T15:13:28","slug":"about","status":"publish","type":"page","link":"https:\/\/broadleazeconsulting.com\/index.php\/about\/","title":{"rendered":"About Me"},"content":{"rendered":"\n<p>I started out my adult life after university as cabin crew for British Airways so I&#8217;ve always been involved in how to create the best possible customer experience. Without realising it I just started to see that whichever sector you were in ( and I have been in quite a few) that to deliver the best possible customer experience, you need to create the most amazing employee experience and this is down to some key levers;  identifying and developing fabulous leaders, having a culture that listens to and respects their employees,  a focus on investing in brilliant teams and finally embedding a real belief that anyone can achieve whatever they desire to deliver a highly-performing, joined up organisation with a real investment in people development. <\/p>\n\n\n\n<p>Companies I&#8217;ve worked with:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/BA.jpg\" alt=\"\" class=\"wp-image-201\" width=\"250\" height=\"139\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/BA.jpg 500w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/BA-300x166.jpg 300w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><figcaption> <\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/dunnhumby.png\" alt=\"\" class=\"wp-image-203\" width=\"210\" height=\"117\"\/><figcaption> <\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/tmobile-1024x306.png\" alt=\"\" class=\"wp-image-204\" width=\"256\" height=\"77\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/tmobile-1024x306.png 1024w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/tmobile-300x90.png 300w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/tmobile-768x229.png 768w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/tmobile-1536x459.png 1536w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/tmobile-2048x612.png 2048w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><figcaption> <\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/neptune.jpg\" alt=\"\" class=\"wp-image-208\" width=\"230\" height=\"100\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/neptune.jpg 460w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/neptune-300x130.jpg 300w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><figcaption> <\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/rsa-1024x534.png\" alt=\"\" class=\"wp-image-205\" width=\"256\" height=\"134\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/rsa-1024x534.png 1024w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/rsa-300x157.png 300w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/rsa-768x401.png 768w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/rsa.png 1200w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><figcaption><br> <\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bg-1024x900.png\" alt=\"\" class=\"wp-image-206\" width=\"256\" height=\"225\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bg-1024x900.png 1024w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bg-300x264.png 300w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bg-768x675.png 768w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bg.png 1200w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><figcaption> <br><\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/03\/WTT-Master-logo-Culture-made-do-able-150924-1024x384.jpg\" alt=\"\" class=\"wp-image-212\" width=\"256\" height=\"96\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/03\/WTT-Master-logo-Culture-made-do-able-150924-1024x384.jpg 1024w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/03\/WTT-Master-logo-Culture-made-do-able-150924-300x113.jpg 300w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/03\/WTT-Master-logo-Culture-made-do-able-150924-768x288.jpg 768w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/03\/WTT-Master-logo-Culture-made-do-able-150924-1536x576.jpg 1536w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/03\/WTT-Master-logo-Culture-made-do-able-150924-2048x768.jpg 2048w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><figcaption> <\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bupa-1024x1024.png\" alt=\"\" class=\"wp-image-207\" width=\"256\" height=\"256\" srcset=\"https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bupa-1024x1024.png 1024w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bupa-300x300.png 300w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bupa-150x150.png 150w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bupa-768x768.png 768w, https:\/\/broadleazeconsulting.com\/wp-content\/uploads\/2020\/02\/bupa.png 1200w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>I started out my adult life after university as cabin crew for British Airways so I&#8217;ve always been involved in how to create the best possible customer experience. Without realising it I just started to see that whichever sector you were in ( and I have been in quite a few) that to deliver the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/pages\/13"}],"collection":[{"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":21,"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":229,"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/229"}],"wp:attachment":[{"href":"https:\/\/broadleazeconsulting.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}